ShipTection Shipping Protection

We ship Australia-wide with flat-rate pricing based on your order total. Most orders leave our warehouse within 1–3 business days, with tracking emailed once dispatched.

Remote areas (WA, NT, FNQ) and larger or fragile items may incur extra costs — we’ll contact you before dispatch if this applies. Please reach out prior to ordering if you need urgent delivery or have any questions.

Standard Rates (Metro Areas):

$0–$49 → $11.90
$50–$99 → $13.90
$100–$149 → $15.90
$150–$249 → $18.90
$250+ → Free standard shipping

Optional parcel protection with Shiptection is available at checkout.

View full shipping policy here

We accept returns on full-priced items for a refund, exchange or store credit (if eligible) — simply notify us within 48 hours of delivery and return within 7 days.

Items must be unused, in original packaging, and safely repacked for return. Return shipping is the responsibility of the customer. A 5% restocking fee applies to all refunds. Please note that clearance items are final sale and cannot be returned.

As many of our pieces are one-of-a-kind or made by hand using natural materials, slight variations are to be expected and are not considered faults. Returns will not be granted for details clearly shown or noted in product descriptions, including sizing, material, or condition.

Please read our full Returns Policy here before proceeding to ensure you meet criteria & to avoid disappointment.
For more information or to request a return, Contact Us here.